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Headquartered in Evansville, Indiana, MetroNet is a company that provides fiber optic telecommunication services, including high-speed Fiber Internet, Fiber Phone, Fiber IPTV with a wide variety of programming and products.
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What isn't working?
Please let us know what issue you are experiencing with MetroNet:
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In the last three months, how would you rate MetroNet?
3.11 out of 5 10,339 ratings
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Problems in the last 24 hours in Sugar Grove, Illinois
The chart below shows the number of MetroNet reports we have received in the last 24 hours from users in Sugar Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MetroNet. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by MetroNet users through our website.
Internet (76%)
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Total Blackout (9%)
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Wi-fi (7%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
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Live Outage Map Near Sugar Grove, Kane County, Illinois
The most recent MetroNet outage reports came from the following cities:Oswego, Geneva and Yorkville.
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| City | Problem Type | Report Time |
|---|---|---|
 Oswego | Internet | |
| Geneva | TV | |
| Geneva | Internet | |
| Oswego | TV | |
| Yorkville | Internet | |
| Geneva | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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MetroNet Issues Reports Near Sugar Grove, Illinois
Latest outage, problems and issue reports in Sugar Grove and nearby locations:
- ♠️RoosQie73♠️⭐⭐⭐ (@JStauff73) reported fromPlano, Illinois
@metronetfiber This customer must not be in Chicago area, because all production here is halted to to your outage!
- Erika Lynn (@Erika_Poko) reported fromYorkville, Illinois
@metronetfiber We’ve been waiting and “on the list” for months. Would love to be a MetroNet customer but...
- Scott Buziecki (@DC_SJB) reported fromNorth Aurora, Illinois
hey @metronetfiber, what is the deal with internet outage?
- Mark Spoo (@markspoo) reported fromOswego, Illinois
If it is Friday that must mean @metronetfiber is down again and again and again with connectivity issues.
MetroNet Issues Reports
Latest outage, problems and issue reports in social media:
- Hello. 👋 (@databiscuits) reported
@metronetfiber, don't give customers the option of emailing customer support if customer support isn't going to respond. It's been six days and not a peep, fam.
- UrbandaleMediacomSucks (@mediacom_sucks) reported
@MediacomSupport I am a customer located in Iowa zipcode 50323. I pay for 400 down. This is dialup speed...Cant wait to switch to @metronetfiberDownspeed: 1.91 Mbits/sMeasured on 2022-07-17 14:00:34#GetWhatYouOverpayFor
- Les Vegetables (@ABeerView) reported
@metronetfiber any idea when service will be back up in Lansing? You know everyone works from home now, right?
- Jay clark (@jvchatesflushes) reported
@metronetfiber @MediacomCable You mean your fiber has been laying in my backyard since October and I NEED TO OPEN a ticket to get it buried? Come on people. This is happening and you want me to become a new customer. See anything wrong with that?
- Mason Gardner (@masongardner) reported
Had @metronetfiber installed at my new house on Wednesday. Service went down earlier Friday morning and sounds like it won’t be looked into until Monday. Great first impressions 🙄🙄 I miss my old provider already.
- UrbandaleMediacomSucks (@mediacom_sucks) reported
@MediacomSupport I am a customer located in Iowa zipcode 50323. I pay for 400 down. This is dialup speed...Cant wait to switch to @metronetfiberDownspeed: 1.91 Mbits/sMeasured on 2022-07-18 16:45:52#GetWhatYouOverpayFor
- UrbandaleMediacomSucks (@mediacom_sucks) reported
@MediacomSupport I am a customer located in Iowa zipcode 50323. I pay for 400 down. This is dialup speed...Cant wait to switch to @metronetfiberDownspeed: 0.49 Mbits/sMeasured on 2022-07-17 16:30:40#GetWhatYouOverpayFor
- Jay clark (@jvchatesflushes) reported
@metronetfiber @MediacomCable So if I don’t open a ticket, how long do you think it will take to bury it on your own? It’s been almost NINE MONTHs. So we are only 3-4 months before you’ll be able to us the frozen ground excuse again. So some time before then? Remember I’m NOT the customer here.
- Ross Buskey (@MRBuskey) reported
@metronetfiber it’s disappointing that my newly installed service worked for less than 5 HOURS. Been a loyal customer for over 5 years and CHOSE your service when moving to my new place. Now I have to wait nearly 4 DAYS for a repair. #ridiculous
- Taunie Uhlenhake (@profoundphoto) reported
@MediacomCable I can’t wait to switch to @metronetfiber. This is so unacceptable … two days in a row. Get your **** together. #mediacomdown
