Ups Drop Off Site (2024)

FAQs

How do UPS drop-off locations work? ›

Just drop off your UPS shipment with the UPS prepaid label attached and your delivery is underway. Packages are stored securely at these locations until they're picked up by a UPS driver. If you drop off your package before the final pickup cycle, your package will go out for delivery that day.

Answer: If you're not home to sign for UPS, the driver will leave a notice of attempted delivery at your door. You can then either schedule a redelivery or pick up the package at a UPS location.

UPS Shipment Size and Weight Limits

Packages can be up to 274 cm long. The maximum size per package is 400 cm in length and girth combined. Packages that weigh more than 25 kg require a special heavy-package label. Packages above certain size and weight combinations may require freight shipping services.

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.

With UPS Mail Innovations Returns, your customers can conveniently return their packages using their mailbox, postal carrier, local post office or any postal drop box nationwide. In addition, customers can call the USPS for a free pickup right from their doorstep.

What happens if you're not home to sign for UPS? UPS will leave an InfoNotice at your residence that shows the next scheduled delivery attempt, or where to collect the package. After three attempted deliveries, the package is sent back to the shipper.

UPS Delivery Attempts

UPS makes up to three delivery attempts, depending on the recipient's availability. If the recipient is not home to receive their package, UPS leaves a delivery notice each time, informing them of the missed attempt and the next steps.

If you're unavailable when UPS attempts to deliver your package, you may need to visit their pickup location to get your package. UPS will redirect your package to the nearest UPS Access Point® in your home. They'll hold the package for seven days before sending it back to the sender.

PACKAGE CHARACTERISTICS. No Ship to a UPS Access PointTM Location Accessorial package can weigh more than 20 KGS/44 LBS, or have a longest side that exceeds 80 CM/32 IN in length, or total size that exceeds 330 CM/130 IN in length & girth combined. locations for the following number of days.

Is it common for UPS to lose packages? ›

UPS has a very low package loss rate, with less than 1% of packages being lost or damaged in transit. However, this can still result in a significant number of lost packages due to the high volume of packages that UPS handles on a daily basis.

When this occurs, USPS steps in to handle the package and ensure its delivery. While there may be some differences in delivery times between UPS and USPS, rest assured that your package will still reach its destination.

You can also provide specific instructions for the driver, such as leaving the package behind a plant or under a mat. Another option is to leave a note on your door with instructions for the driver. However, keep in mind that leaving packages unattended can increase the risk of theft or damage.

UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable parcels will be returned to the sender. To prevent your parcel from being returned or to make alternate delivery arrangements, track your parcel.

Answer: If the UPS tracking status shows “left at met customer,” but you did not receive the package, you should first check with your neighbors or building management to see if they received the package on your behalf.

Choose your delivery location as a UPS Access Point™ at the time of ordering your goods. UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you.

UPS Access Point locations are local businesses that offer a convenient alternative option to receive or drop off ready-to-ship parcels, including returns.

Did Your Package End Up at a UPS Access Point? If we missed you at home, your package may have been redirected to a UPS Access Point for safe holding and ready for you to pick it up at your convenience.

The package will be seized and the sender and recipient may face legal consequences depending on the laws of the state or country where the package was sent and received.